saba55 Privacy Policy — How We Handle Your Personal Data

This Privacy Policy describes how saba55 ("we", "us", "our", "the Platform") collects, uses, stores, and protects the personal data of users ("you", "Player", "User") who access or use the saba55 platform at saba55.app, including all associated games, betting services, account features, and promotional offers.

saba55 is committed to protecting the privacy of all Pakistani players using our platform. We recognise that trust is foundational to our relationship with you — and that trust begins with complete honesty about how your data is handled. This Privacy Policy is written in clear, plain English so that every Pakistani player can understand exactly what happens to their information when they use saba55.

By creating a saba55 account or using any feature of the saba55 platform, you acknowledge that you have read this Privacy Policy and consent to the data practices described herein. This Privacy Policy should be read together with the saba55 Terms & Conditions.

saba55 collects the following categories of personal data from Pakistani players:

saba55 does not intentionally collect sensitive special category data (such as health, biometric, or religious data) from Pakistani players. If any such data is inadvertently provided, it will be deleted as soon as it is identified.

saba55 collects personal data from Pakistani players through the following methods:

• Direct Collection: Data you provide when creating your saba55 account, completing KYC verification, making a PKR deposit or withdrawal, or contacting saba55 support via Telegram, WhatsApp, or email.
• Automated Collection: Technical and behavioural data collected automatically when you access saba55.app, including your IP address, device information, session activity, and page interactions — via standard web server logging and first-party cookies.
• Third-Party Sources: saba55 may receive verification data from KYC/AML service providers used to confirm your identity, and transaction confirmation data from payment processors including Easypaisa, JazzCash, and Raast.

saba55 uses the personal data of Pakistani players for the following purposes:

• Account Management: To create and maintain your saba55 account, authenticate your login sessions, and manage your PKR wallet balance.
• Payment Processing: To process PKR deposits via Easypaisa, JazzCash, Raast, and bank transfers, and to process withdrawal requests to your verified payment accounts.
• Identity Verification (KYC): To verify your age (18+ requirement) and identity in compliance with anti-money laundering obligations and our responsible gaming commitments.
• Platform Personalisation: To tailor game recommendations, promotional offers, and platform experience to your preferences and gaming history on saba55.
• Customer Support: To respond to your enquiries, resolve account issues, and process responsible gaming requests (deposit limits, self-exclusion, etc.).
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, account takeovers, bonus abuse, and other prohibited conduct on the saba55 platform.
• Legal Compliance: To comply with applicable anti-money laundering (AML) regulations, age verification requirements, and any other legal obligations applicable to saba55's operations.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates via your registered email or mobile number — where you have provided consent to receive such communications. You can withdraw this consent at any time.

saba55 processes your personal data on one or more of the following legal bases:

• Contract Performance: Processing necessary to create and manage your saba55 account, process PKR transactions, and deliver the gaming services you have requested.
• Legal Obligation: Processing required to comply with anti-money laundering laws, age verification requirements, and other applicable regulatory obligations.
• Legitimate Interests: Processing necessary for saba55's legitimate business interests — including fraud detection, platform security, and service improvement — where those interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and certain cookies, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

saba55 does not sell your personal data. We share personal data with third parties only in the following limited circumstances, and only to the extent necessary for each specific purpose:

• Payment Processors: Easypaisa, JazzCash, Raast, and Pakistani bank partners receive the minimum transaction data required to process your PKR deposits and withdrawals.
• Game Providers: Certified game developers (such as Pragmatic Play, Evolution Gaming, and others) receive pseudonymised session data necessary to deliver their games through the saba55 platform.
• KYC & AML Service Providers: Identity verification and anti-money laundering partners receive identity data when conducting required verification checks on saba55 accounts.
• IT Infrastructure Providers: Cloud hosting, server, and platform infrastructure providers who process data strictly on behalf of saba55 under binding data processing agreements.
• Legal & Regulatory Authorities: saba55 will disclose personal data to law enforcement, regulatory bodies, or courts where required to do so by applicable law or valid legal process.

All third parties with whom saba55 shares personal data are contractually required to handle that data securely, use it only for the specified purpose, and comply with applicable data protection standards.

saba55 uses first-party cookies and similar technologies on saba55.app to support the operation of the platform. The following types of cookies are used:

• Essential Cookies: Required for the platform to function — including your saba55 login session, PKR wallet state, and security tokens. These cookies cannot be disabled without breaking core platform functionality.
• Analytical Cookies: Used to understand how Pakistani players navigate saba55.app — which games they access, how long sessions last, and where technical errors occur — allowing us to improve the platform experience. Where consent is required, these cookies are only placed with your agreement.
• Preference Cookies: Store your platform preferences such as language settings and game lobby layout configuration.

saba55 does not use third-party advertising cookies or behavioural tracking pixels that share your browsing data with external advertising networks. You can manage cookie preferences through your browser settings, though disabling essential cookies will impact your ability to use saba55.

saba55 places particular care around the handling of financial data given that all transactions on the platform are conducted in Pakistani Rupee (PKR). The following specific protections apply to your financial data:

• PKR transaction records — deposits, withdrawals, bonus credits, and betting history — are stored in encrypted form and accessible only to authorised saba55 personnel for operational and compliance purposes.
• saba55 does not store full payment account credentials (e.g., full Easypaisa wallet numbers or bank account numbers) beyond what is necessary to process a specific transaction or fulfil a withdrawal to a verified account.
• Your complete PKR transaction history is accessible to you at any time through your saba55 account dashboard.
• saba55 monitors transaction patterns as part of its AML programme. Unusual transaction patterns may trigger a compliance review and a request for source-of-funds documentation.

saba55 retains your personal data for as long as necessary to fulfil the purposes described in this Privacy Policy and to comply with applicable legal obligations. The following general retention guidelines apply:

• Active Account Data: Retained for the full duration of your active saba55 account relationship.
• Closed Account Data: Following account closure, saba55 retains account records — including identity, transaction, and gaming history data — for a minimum of 5 years to comply with AML record-keeping obligations and to resolve any post-closure disputes.
• KYC Documentation: Retained for a minimum of 5 years from the date of verification or account closure, whichever is later.
• Support Communications: Retained for 2 years from the date of the last communication, or longer if the communication relates to an ongoing dispute or legal matter.
• Marketing Consent Records: Retained for as long as you have an active saba55 account plus 1 year, to demonstrate compliance with consent requirements.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an individual Pakistani player.

saba55 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, disclosure, or destruction:

• All data transmissions between your device and saba55.app are secured with 256-bit SSL/TLS encryption.
• Data at rest is protected using AES-256 encryption across all saba55 production systems.
• saba55 login systems employ multi-factor authentication options, brute-force detection, and automatic session locking to prevent unauthorised account access.
• Access to production systems containing personal data is restricted to authorised saba55 personnel on a strict need-to-know basis, with access logged and audited.
• saba55 conducts regular security assessments of its platform infrastructure and maintains an incident response plan to manage data security events promptly.

Pakistani players who have created a saba55 account have the following rights over their personal data held by saba55:

To exercise any of these rights, contact saba55 at [email protected] or via Telegram at @saba55official with the subject line "Privacy Rights Request". saba55 will acknowledge your request within 5 business days and fulfil it within 30 days.

saba55 is strictly an 18+ platform. We do not knowingly collect personal data from any person under the age of 18. The saba55 registration process includes age verification steps, and any account found to have been created by a person under 18 will be immediately closed and all associated data deleted — except where retention is required by law for the purpose of investigating the underage registration itself.

If you are a parent or guardian and believe that a minor under your care has created a saba55 account or provided personal data to saba55, please contact saba55 support immediately at [email protected] so the account can be closed and the data removed.

The operation of an international online gaming platform means that personal data collected from Pakistani players may be stored or processed on servers located outside Pakistan — for example, in the jurisdiction where saba55's infrastructure providers or game development partners are based. Where such transfers occur, saba55 implements appropriate safeguards — including contractual data protection clauses — to ensure your personal data receives an equivalent level of protection to that described in this Privacy Policy, regardless of where it is processed.

saba55 may update this Privacy Policy from time to time to reflect changes in platform operations, applicable law, or data practices. When material changes are made, saba55 will update the "Last Updated" date at the top of this page and, where the changes are significant, notify active Pakistani players via their registered email address. We encourage you to review this Privacy Policy periodically.

Your continued use of the saba55 platform following the publication of an updated Privacy Policy constitutes your acceptance of the updated data practices described therein. If you do not accept an updated Privacy Policy, you may request account closure by contacting saba55 support.

For all privacy-related queries, data rights requests, or concerns about how saba55 handles your personal data, please contact the saba55 Data & Privacy team using the following channels. All communications are handled in English, 24 hours a day, 7 days a week:

• Email: [email protected] — use the subject line "Privacy" or "Data Rights Request" for prompt routing
• Telegram: @saba55official
• WhatsApp: saba55-support
• Live Chat: Available at saba55.app

saba55 will acknowledge all privacy-related requests within 5 business days and provide a full response within 30 calendar days. Complex requests may require additional time, in which case saba55 will notify you of the extended timeline within the initial 30-day period.